Say What?

Yesterday I had the pleasure of delivering a Bonus Training* in Depth Story Analysis to a small group of LCF200 and 300 grads. I haven’t trained anyone in depth story analysis for some time and was pleased to have an experiential remembering of the power of diving deep into collage stories and transcripts and groups of stories beyond the first pass analysis. Pretty fun and exciting. As I am fond of saying, there’s always more you can do; there’s always more you can learn.

And this depth story analysis, while tricky to facilitate a novice team through, can deliver some pretty great insight into the land of the unarticulated.

Yep, the ever elusive and sought after unarticulated.

The word “unarticulated” is thrown around in consumer research circles a lot. So I decided to look up a definition online. Not much there … I looked up “articulated“: intelligible, clear or effective expression. Okay then, “unarticulated” may mean unintelligible, unclear or ineffective expression. And, I think in the consumer research realm “unarticulated” may also refer to that which is not said, cannot be expressed or does not want to be expressed.

So the BIG question. Once you discover, uncover, recover the unarticulated … then what??

Perhaps the most obvious answer — go check in with your target audience. My experience is when you do check in with your target there are two possible responses: #1 Heads nodding yes, that’s obvious, of course; or #2 No way! What – are you joking?!? That’s not what I think or feel at all (or I don’t want to/I’m not ready to know that about myself).

If you get response #2 does that mean you missed something or interpreted your analysis all wrong? Or might you be simply off the mark in your articulation of the unarticulated? Remember, by definition, unarticulated is something that has not been clearly and effectively expressed – something that’s not ready to be said – or something that’s not known enough to be shared. So if your target audience hasn’t articulated it how do you put words in their mouths particularly if you’re not part of the target? You get the wrong words … then what?

So I’m curious. What do you do with the unarticulated you discover??

* Bonus Trainings — the idea of offering special training events to our emerging community of LearningConnect 200 and 300 level facilitators — are something we’re playing with at IdeaConnect. For more information, drop us a note or give us a call.

The Elemental Art and Practice of Facilitation

I’ve been preparing for our 2012 LearningConnect Facilitator training sessions. Thought I’d share what’s at the core of all our offerings – the Elements of the Art and Practice of Facilitative Leadership. 

These core, essential ingredients represent a powerful synthesis of the teachings of my teacher and business coach Lisa Michaels’ Elemental Forces of Creation and David Sibbet’s Grove’s Facilitation Model and the Four Flows. I’ve been playing with, working with and internalizing both these sets of teachings for years to deepen my own understanding.  And in applying to my personal facilitative practice, and every day life, I’m sharing what I’ve learned with you and everyone who attends our workshops and training.

Here’s a little bit of an introduction:

  • the Element of Fire – Managing Attention and Action – How to energize grounded action. Enroll and orient to the desired outcomes. Set the energetic movement for a session and add energy to keep things moving. Illuminate new learning through application to real business. Activate the power of practical action in a facilitative environment.
  • the Element of Water – Managing Energy – How to feel into the emotional flow as participants learn and apply new information to their work. Invite full participation, build trust in the process and support any resistance to change in order to gain full alignment. Respond to unanticipated change with ease and flexibility. Develop emotional maturity. Understand the power of love to work internally and externally as a facilitative leader.
  • the Element of Air – Managing Information – How to engage and stimulate the mental realm. Set personal intention. Provide clarity around learning outcomes and objectives. Combine technology and low tech / high connect approaches to direct the flow of learning. Engage the power of intention to guide your facilitative leadership.
  • the Element of Earth – Managing Operations and Ownership – How to coordinate the physical details necessary for planning and delivering successful programs. Build commitment to the process and actions to be taken. Transfer ownership through ongoing coaching. Align to the power to stand on your own as a facilitative leader.
  • and Spirit – Actualizing your Unique Facilitative Leader Self – Identify and express your unique, authentic characteristics and creative essence as a facilitative leader.

Interest peaked just a bit? Want to know a little more? Want to successfully bring the Elements of Facilitation into your own life and your own work more consciously? Drop us a note or come join us at one of our upcoming training or workshop events soon.