Enhance the ability of this template to fire up conversation by paying attention to the details –
Preparation – what is the goal for your work with this cool tool? What might you fill out before a meeting OR should sub teams create it during the meeting? A tip – only fill out the left side beforehand and leave the right side for ideation.
Materials – make them available – colorful sticky notes inspire joy and creativity, sharpies and markers are a must. You might even consider pictures, images and quotes that represent your customers and their experiences and desires. Don’t forget any complimentary templates that support Implications and Applications, like All About Me and Gap Analysis.
State of Heart & Mind – Enjoy your conversational journey, engage lots of ideas, and be open; expectant to make an impact that enhances your business. A tip – power dot ideas if you need to make priorities and discover where team energy lies.
One of the things I love about managing the IdeaConnect E-store are the practices we’ve created to give our customers the best service ever. One of those processes is something I call GRReW, stands for Give, Receive, Reflect & Wonder. Basically, when an employee comes to work, they take 10 minutes or so to be really HERE, be available for customers.
The important steps…
GIVE something that recently captured their attention or represents a recent life experience- a picture, a quote, a note, a thing and put it in the GRReW box.
RECEIVE (Pick) something from the box that attracts their attention.
REFLECT or Journal for a few minutes to the prompt, RIGHT NOW I AM AWARE OF…
WONDER, write a question on a sticky note to put on the WALL calendar.
It connects us to ourselves, the present moment and to each other in a way that fosters amazing work.
I was very touched by a recent journal entry and wanted to share. Here’s an excerpt from Mallory’s GRReW (she agreed to share)….
‘I took something from the box today that I normally wouldn’t: a beautiful flower made of wire, covered with beads. I’m almost certain that someone in this house made it…The flower is red and has gold beads at every meeting/crossing point. I wonder who came up with the design for the flower. When I think about the meeting points…I think about people being together. When people meet, their lives are sometimes intertwined and a new life is created. In the flower, there are several places where the solo strands continue on by themselves after the connection with another strand, but are reconnected at the end of it all…’
Her subsequent question about relationships and connections was one for all of us to sit with and discuss, I appreciated she started the day aware of beauty and connections. Needless to say, the packages we shipped that day and that week were beautiful and full of anticipation how the products connected the receivers with others.
Here at IdeaConnect we all GRReW as individuals and as a team.
Back by popular demand … a previously printed and still seriously relevant blog posting from 2009!
You know from time to time we do get excited about seemingly strange things here at IdeaConnect! The latest? We just love foam core — 40″ by 60″ foam core to be more specific (we like the 3/8th inch although it is also available in 1/2 inch).
We’ve found these thin white boards to be magnificent tools in our facilitation of LearningConnect sessions. The 40″x 60″ size is perfect for our wall sized templates and with the assistance of a flipchart or even an easel, we can work effectively in rooms that have less than wonderful wall space. And, WOW! these foam core walls have 2 useable sides (yes they are magical)!!
Remember, an important element of grounded facilitation is taking care of the Operational physical details. Sometimes all the stuff required for LearningConnect even overwhelms me! So recently we’ve prepped our very portable, very light, yet surprisingly strong “walls” well before DataCollection sessions. This allows us to be more relaxed and attentive to facilitating and being with the team and workshop guests.
And when we travel, we arrange for a local art supply store to deliver 10 or so boards directly to the facility, conference center or hotel where we’re working. When we arrive our foam core boards are waiting for us to get to work. It doesn’t get better than that =)